Virtual Wedding FAQs

Here is a list of Frequently Asked Questions from virtual wedding participants. If you are experiencing any issues, please review the answers below, and if you still need assistance, please contact our support team at 1-844-886-2060.


General Questions

The Jared Virtual Wedding platform is full of love! Thank you for choosing to celebrate your love with us, but at this time, we do not have any upcoming wedding dates available. As advocates of your love, we encourage you to find an alternate way to continue your special journey. 

A Virtual Wedding with Jared is free with no obligations for purchase.

Begin the registration process by visiting the homepage: www.jaredvirtualwedding.com and click GET STARTED. You will be taken to the account creation page where you will need to enter your names and the email addresses of your participants. Don’t forget to check the box agreeing to the Terms of Use!
  • Once you have successfully registered, you will receive an email confirmation. The email will come from Jared with the subject line “Please verify your email.” IT IS CRUCIAL that you open this email and click on the “VERIFY EMAIL” button. If you do not, your registration will not be complete and you won’t be able to setup and host your wedding.
  • Once you hit “VERIFY EMAIL” you will be taken to a page on the wedding platform confirming your account and directing you to login.
  • Once you login, you go through a series of screens where you will enter in your wedding details, choose your wedding date and time, choose your theme and be able to customize your invitations.
  • Next you will have the option of adding an officiant. This is REQUIRED for a wedding, but you can add an officiant at a later time (but before the wedding) from your Wedding Dashboard.
  • Once you have completed the required fields, you will reach your Wedding Dashboard where you can modify any of your wedding details – from inviting guests or changing dates and times if you need to.
For a visual walkthrough of these steps, a PDF is available here.

Yes, and you are responsible for finding an officiant if you want your wedding to be legal. Ideally, officiants will join you in-person, at a safe distance. If they cannot physically attend, your officiant will be highlighted on your Wedding Dashboard to be seen and heard during your ceremony. Please reference your state’s regulations regarding officiant requirements.

Yes, but this varies by state. You are responsible for obtaining your marriage license if you want your wedding to be legal. For those that have already obtained a marriage license, you’re all set! For those that haven’t, check with your local county clerk’s office to see how to obtain one in your state.

At this time, we process requests for dates on a first come, first received basis. Due to limitations on streaming, we are capping the availability per date. But there are MANY dates still open, so please be flexible if your ideal date is already full. We are only planning to host virtual weddings through August 31st to help those that have had to postpone summer ceremonies due to travel restrictions and social distancing. But please check back, as this could change in the future

Adding guests is easy. Simply type your guests name and email address, checking the box if they are an Event Coordinator or a Guest of Honor. Once all details are entered, click the dark pink “+” to add your guest.

Once all guests are added, you can choose to send out the invitation now by scrolling to the top of the page and clicking the SEND INVITATION button in the upper right corner. IF YOU DON’T DO THIS, YOUR INVITATIONS WON’T BE SENT.

If you are unsure if your invitations have been sent, check the status next to each guests’ name. They will each need to create a login and RSVP on their own dashboard.

Each attendee will receive a unique URL to attend your ceremony. This ensures the privacy and confidentiality of your ceremony. For a visual walkthrough of these steps, a PDF is available here.

For an optimal streaming experience for every guest, we recommend no more than 100 devices per wedding.

Once the happy couple has added you as a guest to their wedding, you will receive an email to RSVP. Click on PLEASE RSVP within the email. You will be directed to the RSVP on the website.
  • Click I WILL ATTEND and complete all details. Remember to accept the Terms of Use and hit CREATE MY ACCOUNT on the website.
  • Once you hit CREATE AN ACCOUNT you will be able to login to your account. You will also receive an email with confirmation of your RSVP. There is no action to be taken on this email, it’s just for reference. Another email will be sent prior to the wedding with a unique URL which you will click to watch the ceremony.
  • You will login to your account to attend the virtual wedding you were invited to. This helps ensure the privacy and confidentiality of the ceremony.
For a visual walkthrough of these steps, a PDF is available here.

ONE HOUR prior to the wedding beginning you can run a test.

A button will appear the day of the ceremony to “Test Ceremony.” It will be located under the “Start Ceremony” button.

Make sure your equipment is working and the camera is pointed the right direction – at the happy couple!
  • Once you click START, the test ceremony will be available for a duration of 1 hour.
  • Also, the ‘GO TO TEST CEREMONY’ link will be enabled on your guests’ and Officiant’s dashboard, so they can also join your rehearsal ceremony on camera!
For a visual walkthrough of these steps, a PDF is available here.

Is today your day?! Congrats! There is a button available only on the day of the ceremony located on your Wedding Dashboard. When it’s your scheduled time, hit the pink button to “Start Ceremony.” Make sure your equipment is working and the camera is pointed the right direction–and congrats!! You are about to get married!
  • Once you click START, the test ceremony will be available for a duration of 1 hour.
  • Also, once you click “START CEREMONY” the link will be enabled on your guests’ and Officiant’s dashboard, so they can also join your ceremony. The Officiant and Guests of Honor will be shown on camera. All other guests will be in view-only mode, and not shown on the video screen.
  • If you wish to record the ceremony, see recording FAQ below.
  • If you have technical issues logging into the ceremony, please call 888-870-3672 for assistance.
For a visual walkthrough of these steps, a PDF is available here.

If you have RSVP’d and created your login, an email will be sent prior to the wedding with an unique URL to access the wedding.
  • If you can’t find this email, please login to your account and you can access the URL on your dashboard to view the scheduled wedding (even if in progress).
  • Every guest has a unique URL to help ensure the privacy and confidentiality of the ceremony and so only guests invited can attend, so you will not be able to share the link with others even if you were both invited guests.
  • If you have technical issues logging into the ceremony, please call 888-870-3672 for assistance.
For a visual walkthrough of these steps, a PDF is available here.

You are able to view the status of RSVPs and manage your Guest List on your Wedding Dashboard.

You are able to resend your invites on your Wedding Dashboard.

During your virtual wedding, the following guests will be on camera: you, your partner, Guests of Honor and your Officiant.

Additional attendees will be virtually present. You can view who’s in attendance on your Wedding Dashboard and guests can comment words of love and celebration throughout the ceremony in the live Guestbook.

For an optimal streaming experience for every guest, we recommend no more than 60 minutes per wedding.

Currently, we are supporting the following platforms:
- Laptop & Desktop Browsers (Windows): Chrome, IE Chromium
- Laptop & Desktop Browsers (Mac): Chrome 81/80/79, Firefox 75/74/73, Safari 13, 12.1, 11.1
- Mobile (Android - Recent Devices): Chrome, Firefox
Unfortunately, we do not support iOS iPhones or iPads at this time.

Each couple is responsible for recording their own ceremony in order to achieve the best possible video experience. Simply choose a third-party screen recording software and you can keep a permanent record of your special day. While we do not endorse any particular software, here are a few suggestions: Nimbus, Screen Recorder and ScreenCastify.

Yes. Please view our Terms & Conditions.

Only guests you invite can view the live stream of your virtual wedding. Unfortunately, we cannot control what your guests do, so please view our Terms & Conditions.

At Jared, we are committed to privacy and want your virtual wedding to be a special day only full of beautiful and memorable moments. However, we cannot control the actions of your guests on camera. Please view our Terms & Conditions.

All your guests will be asked to go through a simple registration process, so that there won’t be any uninvited wedding crashers.

Of course! You can change your wedding date up to 24 hours before your ceremony is set to begin. You can also cancel your ceremony at any time. There are no fees associated with changing your wedding date or canceling.

  • STEP 1: Before clicking on ‘Join Ceremony’, open a Chrome browser.
  • STEP 2: Copy and paste this URL into the Chrome address bar:
    chrome://settings/content/siteDetails?site=https%3A%2F%2Fwww.jaredvirtualwedding.com%2F
  • STEP 3: On this page, there is a Permissions list. Scroll down and click on ‘Sounds’ (about halfway down the page) and switch to ALLOW.
  • STEP 4: You’re all set! Go back to your dashboard and click ‘Join Ceremony’.
    Once you join the ceremony, if you still cannot hear any sounds, please click on the SETTINGS circle (on your dashboard) and set your device to Default through your computer’s speakers.